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Frequently Asked Questions

How do I install a browser extension after purchase?

After purchasing, you'll receive an email with download links and installation instructions. Simply:

  1. Click the download link in your email
  2. Open your browser's extension management page
  3. Drag and drop the downloaded file or click "Load unpacked"
  4. Follow the on-screen prompts to complete installation

Video tutorials are available for each extension in your account dashboard.

What browsers are supported?

All our extensions are compatible with:

  • Google Chrome (version 88+)
  • Microsoft Edge (Chromium-based)
  • Mozilla Firefox (version 78+)
  • Brave Browser
  • Opera (version 74+)
  • Most other Chromium-based browsers

Each extension page specifies exact compatibility requirements.

How do lifetime updates work?

When you purchase a lifetime license, you get:

  • All future updates and new features at no extra cost
  • Automatic update notifications in your browser
  • Access to beta features before general release
  • Priority support for update-related issues

Updates are typically released monthly and include bug fixes, performance improvements, and new features.

Can I use my license on multiple devices?

Yes! Each lifetime license includes:

  • Installation on up to 5 devices
  • Sync across all your browsers
  • Family sharing for household members
  • Easy license transfer between devices

To activate on a new device, simply log in with your ByPerks account credentials.

What if an extension stops working?

We're committed to maintaining all extensions. If an extension stops working:

  1. Check for updates in your browser
  2. Clear browser cache and restart
  3. Verify the website hasn't changed their structure
  4. Contact support for immediate assistance

We typically release fixes within 24-48 hours for critical issues. If we can't fix an issue, you're eligible for a full refund.

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