Our Commitment to Your Satisfaction
At ByPerks, we're confident you'll love our browser extensions. That's why we offer a no-questions-asked 30-day money-back guarantee on all purchases. If you're not completely satisfied with your purchase for any reason, we'll refund 100% of your payment.
Your satisfaction is our priority. We believe in our products and want you to feel confident in your purchase. That's why we make refunds simple and hassle-free.
Refund Eligibility
You are eligible for a full refund if:
- You request a refund within 30 days of your purchase date
- The extension doesn't work as described on the product page
- You experience technical issues we cannot resolve
- You're simply not satisfied with your purchase
Note: Refunds requested after 30 days may be considered on a case-by-case basis at our discretion, particularly for technical issues.
How to Request a Refund
Contact Our Support Team
Email us at [email protected] with your order number and purchase email.
Provide Order Information
Include your order number, purchase date, and the email used for purchase. This helps us locate your order quickly.
Optional: Share Feedback
While not required, we appreciate feedback about why the product didn't meet your needs. This helps us improve.
Receive Your Refund
Once approved, refunds are processed within 5-10 business days to your original payment method.
Refund Processing Times
After we approve your refund request:
- Credit/Debit Cards: 5-10 business days
- PayPal: 3-5 business days
- Bank Transfers: 7-14 business days
- Cryptocurrency: 1-3 business days
Processing times may vary depending on your financial institution.
What Happens After a Refund?
When your refund is processed:
- Your license will be deactivated
- The extension will stop receiving updates
- You'll receive a confirmation email
- Your payment will be reversed to the original method
Changed your mind? You're always welcome to repurchase at any time. Many customers who request refunds come back after trying alternatives!
Exceptions and Special Cases
Extended Refund Period
We may extend the refund period beyond 30 days for:
- Documented technical issues preventing use
- Major bugs discovered after purchase
- Significant feature changes that affect core functionality
Partial Refunds
In some cases, we may offer partial refunds for:
- Bundle purchases where only one product is unsatisfactory
- Extended use beyond the standard refund period
- Special promotional considerations
Frequently Asked Questions
Do I need to uninstall the extension?
No, uninstallation is not required for a refund. However, the extension will stop working once your license is deactivated.
Can I get a refund if I bought during a sale?
Yes! Our 30-day guarantee applies to all purchases, regardless of promotional pricing.
What if I lost my order information?
No problem! Contact us with the email address used for purchase, and we'll help locate your order.
Can I exchange for a different extension?
Absolutely! We're happy to apply your purchase credit toward any other extension in our catalog.
Ready to Request a Refund?
We're here to help and ensure your satisfaction
Email Refund RequestAverage response time: Within 24 hours
Remember: We're committed to your satisfaction. If there's anything we can do to improve your experience before processing a refund, please let us know. We're always happy to help troubleshoot issues or answer questions!